Case Study W-02Miam FactoryVersion 1.0 - Live Production

Miam Factory

From hungry visitors to loyal customers - a site that finally matches the food.

ClientMiam Factory
IndustryRestaurant / B2B Food
ServicesStrategy · UI/UX
Timeline2 Weeks (August 2025)
Miam Factory laptop mockup on restaurant desk
TheOverview

Miam Factory is a popular fast-casual eatery renowned for serving generous, flavorful dishes like specialty pasta, shrimp rice, and grilled chicken. Each meal is prepared with fresh ingredients, designed to satisfy intense cravings, and served quickly.

To support its growing offline popularity and scale ordering capacity, Miam Factory needed a modern, digital storefront that matches the quality of its culinary creations and streamlines order intake.

TheChallenge

The problem was a complete lack of digital presence. With no website or digital menu, potential customers in Dakar had no reliable way to explore the menu, check opening hours, or locate the restaurant. This left the brand highly vulnerable to third-party delivery services and restricted growth to physical walk-ins and direct messaging.

The design challenge was to create an appetizing, mobile-optimized experience that guides hungry visitors directly to order. The site had to show the dishes in high detail while offering an ultra-fast loading speed for mobile users on varying mobile connection speeds.

TheSolution

We designed and built a highly visual, conversion-optimized one-page website. The architecture centers around mouth-watering food photography, a clear interactive menu, and direct click-to-call ordering actions.

By showcasing signatures like the "Saumon Crémeux" and "Pasta Mixte" alongside clear pricing and business hours, we removed decision friction. The design creates an immediate, frictionless bridge between menu discovery and placing an order.

The Impact

After launching the new site, Miam Factory saw a massive rise in direct call-in orders, bypassing commission-heavy aggregate platforms. Local search visibility improved significantly, establishing a clear brand identity in Dakar.

Key Takeaways

For restaurants, appetite appeal is everything. High-resolution imagery combined with minimal text and prominent, sticky action buttons ('Commander') generates direct customer response and simplifies ordering.